Our mission is to help manufacturing companies improve their businesses and their communities
Built by Manufacturers, Designed to Solve Manufacturing’s Toughest Challenges
Decades spent on the floor of CNC shops taught us what it takes to run a manufacturing business — and how hard it is to do it well. We’ve lived the pain of inefficiencies, disconnected systems, and the constant pressure to deliver more with less. That’s why we built ProShop: to give manufacturers a better way to manage every detail of their shop — sustainably, intelligently, and without compromise.
Making An Impact
$600+
Shops Running ProShop
50%
Reduction in Setup Time
100+
Employees Worldwide
30%
Shorter Job Lead Times
Our story
From CNC Shop to Industry-Leading Platform
ProShop started where you are—on the shop floor. In 1997, we launched Pro CNC, a small machine shop aiming to deliver high-precision parts and exceptional service. But as we grew, our tools held us back. Disconnected systems, endless paperwork, and clunky ERPs were slowing us down.
So we built our own system. It was fully digital, paperless, and designed for how real shops actually run. We called it ProShop. It helped us triple revenue and scale faster—with zero extra headcount.
By 2014, other shops were asking for our software. We sold our machine shop and went all in on helping manufacturers thrive. Today, ProShop powers 500+ shops across North America—transforming the way they work, deliver, and grow.
Leadership team
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Alison Hawkins
Chief Executive Officer
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Paul Van Metre
Co-Founder
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Matthew Carrico
Chief Technology Officer
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Walt Ramick
Chief Revenue Officer
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Ryan Browne
VP of Customer Experience
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Sarah Laughlin
VP of People
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Jennifer Busenbark
VP of Product
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Divya Durai
Senior Director of Marketing
Our Core Values
At ProShop ERP, our values guide how we work, collaborate, and deliver impact—every single day.
Win Together
We achieve through collaboration with our teams, clients, and partners. When we succeed, we succeed as one.
Lead with Care
We care deeply about—and respect—our team, our clients, and the manufacturing industry we serve.
Embrace the Pace
We thrive on change. We turn ideas into action by testing, learning, and innovating at full velocity.
Say It, Do It
We get it done with integrity and accountability. We say what we mean and follow through.
Trusted by North America’s top-performing shops
1000+
shops served
25%
average increase in throughput
6-month
average ROI
Inc. 5000
Recognized as one of America’s fastest-growing companies
Backed by Investors Who Believe in Manufacturing
In 2023, we partnered with Mainsail Partners, a growth equity firm that specializes in backing mission-driven, founder-led software companies.
Mainsail shares our passion for helping manufacturers thrive—and they’re helping us scale our platform, expand our team, and deliver even more value to our customers.
Together, we’re doubling down on innovation, support, and impact—while staying true to our roots on the shop floor.
ProShop in the news
- ERP Upgrade: 5 Signs It’s Time to Upgrade (to ProShop)The modern machine shop ERP system is the backbone of manufacturing operations. But what happens when your legacy ERP can’t keep up with the demands of your growing business? If outdated or generic ERP systems become a bottleneck, hindering efficiency,… Read more: ERP Upgrade: 5 Signs It’s Time to Upgrade (to ProShop)
- ERP Transformation: How BTM Industries Increased Revenue by 30%In the world of manufacturing, efficiency, organization, and seamless workflows are the keys to success. For BTM Industries, a third-generation family-owned machine shop in Woodstock, Illinois, the journey to finding the right ERP system was a transformative one. In this article, we explore the ERP transformation that BTM Industries experienced as a result of switching to ProShop ERP.
- ERP Red Flags to Avoid (Loving your ERP Shouldn’t be Complex)Looking for your perfect ERP match? Just like in dating, there are some red flags you’ll want to steer clear of before you make that commitment! Watch out for the following issues to avoid heartbreak and find “the one” for your shop that truly supports you:
- The Hidden Costs of Manual Workflows in ManufacturingIn manufacturing, the cost of raw materials, machine maintenance, and overtime is apparent. But lurking beneath the surface is a hidden expense that can undermine efficiency: manual processes. For machine shops and manufacturing companies, manual workflows—like juggling spreadsheets, handwritten notes,… Read more: The Hidden Costs of Manual Workflows in Manufacturing